Effective Date: August 18, 2026
Last Updated: August 18, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Tracy Made LLC, a limited liability company (“Company,” “we,” “us,” or “our”), governing your access to and use of the Bare Bones CRM software application, including any associated websites, mobile access, and related services (collectively, the “Service”).
Bare Bones CRM is owned and operated by Tracy Made LLC. By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.
You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements and that any information you provide during registration is accurate and complete.
3.1. To use the Service, you must create an account and provide accurate, current, and complete information.
3.2. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
3.3. You must notify us immediately of any unauthorized use of your account.
3.4. You may not share your account credentials with unauthorized third parties or allow another individual to use your account.
4.1. Subscription Plan. The Service is offered on a paid subscription basis at the rate published on our website at the time of signup (currently $7.00 per user per month), which may change as described in Section 4.6.
4.2. Free Trial. New accounts may be eligible for a 30-day free trial. At the end of the trial period, your payment method on file will automatically be charged the applicable subscription fee unless you cancel prior to the trial’s end.
4.3. Billing. Subscription fees are billed in advance on a recurring monthly basis via our third-party payment processor, Stripe, Inc. You authorize us (through Stripe) to charge your designated payment method for all applicable fees.
4.4. Prepaid Billing; No Refunds; Cancellation. Subscription fees are billed and paid in advance for each monthly billing period. Except as required by applicable law, all fees are non-refundable, including for partial billing periods or unused portions of a subscription. If you cancel your subscription, your cancellation will take effect at the end of your then-current billing period: you will retain full access to the Service through the end of the period you have already paid for, no further charges will be applied thereafter, and no partial-month refund will be issued for the remaining time in that period.
4.5. Pause Feature. The Service may permit you to temporarily pause billing for a limited period (currently up to 90 days) while retaining access to your account and data. Pausing does not extend, refund, or credit any portion of a prior billing period.
4.6. Fee Changes. We reserve the right to change our subscription fees upon reasonable notice (at least 30 days) posted within the Service or sent to your account email. Continued use of the Service after a fee change takes effect constitutes acceptance of the new fee.
4.7. Failed Payments. If a payment fails, we may suspend or restrict your access to the Service until payment is successfully processed. We are not liable for any consequences resulting from such suspension.
4.8. Taxes. Fees are exclusive of applicable taxes, which you are responsible for, except for taxes based on our net income.
5.1. Ownership. As between you and us, you retain all ownership rights to the business data, customer records, notes, files, and other content you input into the Service (“Customer Data”).
5.2. License to Us. You grant us a limited, non-exclusive, worldwide license to host, store, process, transmit, and display your Customer Data solely as necessary to provide, maintain, and improve the Service.
5.3. Your Responsibility. You are solely responsible for the accuracy, quality, legality, and appropriateness of the Customer Data you input, including any personal information about your own customers, contacts, or employees that you choose to store in the Service (including but not limited to names, contact details, and personal/relationship details such as birthdays or personal preferences). You represent that you have all necessary rights and consents to input such data into the Service.
5.4. Backups. While we take reasonable measures to protect Customer Data, you are responsible for maintaining your own backups of critical data. We are not liable for any loss or corruption of Customer Data.
5.5. Data Export. Upon request, and subject to reasonable technical limitations, we will provide you with a reasonable opportunity to export your Customer Data, including during the 30-day period following account cancellation described in Section 8.4.
You agree not to:
We reserve the right to investigate and take appropriate action, including suspension or termination, against any User who violates this Section.
7.1. The Service, including its software, design, features, “Bare Bones CRM” name and branding, and all related intellectual property, is owned by Tracy Made LLC and is protected by copyright, trademark, and other intellectual property laws.
7.2. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your active subscription.
7.3. No rights are granted to you other than as expressly set forth in these Terms.
8.1. Term. These Terms remain in effect for as long as you maintain an account or use the Service.
8.2. Termination by You. You may cancel your subscription at any time through your Account Settings or by contacting us. Cancellation stops all future billing but does not terminate your access immediately — as described in Section 4.4, you will retain access to the Service through the end of your then-current, already-paid billing period, after which your account will be downgraded or deactivated.
8.3. Termination by Us. We may suspend or terminate your account, with or without notice, if: (a) you fail to pay applicable fees; (b) you violate these Terms; (c) we reasonably believe your use poses a security or legal risk; or (d) we discontinue the Service, subject to reasonable notice where practicable.
8.4. Effect of Termination; Data Retention. Upon termination, your right to access the Service ceases immediately. We will retain your Customer Data for thirty (30) days following termination to allow for export or account reactivation, after which we may permanently delete such data. We have no obligation to retain or provide access to Customer Data after this period.
The Service integrates with or relies upon third-party services, including but not limited to Stripe, Inc. (payment processing) and our hosting/application infrastructure provider. Your use of such third-party services may be subject to their own terms and privacy policies, and we are not responsible for the acts or omissions of such third parties.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE MAKE NO GUARANTEE REGARDING SERVICE UPTIME OR AVAILABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRACY MADE LLC, ITS OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Tracy Made LLC and its officers, members, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your Customer Data; (c) your violation of these Terms; or (d) your violation of any rights of a third party.
13.1. Informal Resolution. Before filing a claim, you agree to attempt to resolve any dispute informally by contacting us.
13.2. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law principles.
13.3. Venue. Any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Polk County, Wisconsin, and you consent to the personal jurisdiction of such courts.
14.1. We may modify or discontinue the Service, in whole or in part, at any time.
14.2. We may revise these Terms from time to time. If we make material changes, we will provide notice through the Service or by email. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.
15.1. Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tracy Made LLC regarding the Service.
15.2. Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
15.3. No Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
15.4. Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
15.5. Force Majeure. We shall not be liable for any failure or delay resulting from circumstances beyond our reasonable control.
Questions about these Terms should be directed to:
Tracy Made LLC
2373 84th Ave, Osceola, WI 54020
support@barebonescrm.com